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Knowledgebase Categories |
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| The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | Image Uploader Windows Installation |  |
| For the fastest upload and automatic thumbnail generation of your images, we have provided you with a powerful browser-based Image Uploader Utility.
If the Image Uploader does not appear in your browser, depending on what browser you are using, |
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| Rotate Images of an event to 90, 180 or 270 degrees | |
| Follow the steps below to rotate images of an event:
1. log into your account at www.clickimage.com
2. at the navigation bar on top on the page, hover over “My Studio†-> scroll down and click on “Event Proofs†you |
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| Change an Image to Black & White | |
| Follow the steps below to change an image to Black & Whilte
1. log into your account at www.clickimage.com
2. at the navigation bar on top on the page, hover over “My Studio†-> scroll down and click on “Event Proofsâ |
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| Watermark Settings |  |
| How to set up watermark
1. log into your account at www.clickimage.com
2. at the navigation bar on top of the page, hover over “My Studio†-> scroll down to “Manage Services†then click on “Watermark Settingsâ€
3. at |
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| Watermarks-Setting an Image | |
| How to set up an "Image" watermark
FIRST, create your image in a photo application such as photoshop.
As a symbol/logo in black/light gray: we recommend a 85x85 pixel width & height maximum canvas, transparent background.
As a |
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| Purchasing images at wholesale price | |
| Follow the steps below to purchase images at wholesale price from a published event, published gallery, or lightbox:
1. log into your account at www.clickimage.com
2. at the navigation bar on top on the page, hover over “My |
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| Calibrate your monitor to ensure optimal printing results | |
| We can't recommend strongly enough that every photographer calibrate their screens for the best digital printing of your images by ClickImage Labs. This is espcially important for those photographers who digitally manipulate their images before printing. |
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| ICC Profile | |
| Click here for information on our ICC Profile
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| Setting Image Title, Description, & Search Keywords | |
| Follow these steps to set the image title, description, and keywords. Your images will be searchable based on the title, description, and keywords of an image.
1. From "My Studio", select Event Proofs or PhotoArt Galleries
2. |
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| Auto-Correction of Print Orders | |
| Images which are fulfilled using ClickImage Complete can have image auto-correction on print orders done before they are printed. This will save photographers many hours of time in front of the computer color correcting images themselves before upload. |
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| How are my images proctected? | |
| To protect your images, we have disabled the “drag and drop†feature, right click to “Save Imageâ€, option at toolbar to image saving. In addition, we only make the low-resolution size of images available so the print quality will not be high res q |
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| Viewing EXIF and IPTC Image Data | |
| Many digital camera owners study EXIF to compare successful photos to those that are not. The data provides insights about how camera settings affect photo characteristics such as exposure, depth-of-field and subject movement. You can view EXIF image dat |
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| How to Sort Images within Event Proofs or PhotoArt Galleries | |
| Sort the images within an Event Proofs
Follow these steps to sort:
1. log into your account
2. at MyStudio Manager, click on the link Edit/Create Event
3. at Manage Event Proofs, on the right hand side at “Select an Actionâ€, click on the |
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| Refreshing the Watermark within an existing Event/Gallery | |
| Refresh the watermark within an existing Event/Gallery
This is used if you have revised your watermark or want to refresh the watermark to appear on new uploaded images in a specific Event/Gallery.
1. log into your account at www.cl |
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| Can I mail in a CD-ROM of image files for you to upload? | |
| Yes. Burn all your images onto a CD-ROM and mail it to us. As soon as we receive your CD-ROM in the mail, we will upload them to the Event Proofs or PhotoArt Galleries of your choice.
Please do not send payments for the CD Upload. It will be char |
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| Can I disable the "Event Proofs" or "Galleries" tab on my homepage? | |
| If you do not create and publish any Event Proofs or Galleries, the "Event Proofs" or "Galleries" button will not appear on your website. The buttons can also be disabled if you "Delete" your images or unpublish the event/gallery.
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| Create a Lightbox for Archiving/Storage | |
| Create a Lightbox for Archiving and Storage
1. login to clickimage.com
2. mouse on the "MyStudio" menu and select "Light Boxes"
3. in the field "New Lightbox Name" ty |
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| Upload Images to a Lightbox | |
| Uploading Images to a Lightbox High Resolution Images ONLY
1. login to clickimage.com
2. mouse on the "MyStudio" menu and select "Light Boxes" |
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| Access or Download High-Res Images you Uploaded | |
| If you have chosen ClickImage Complete or uploaded any high-res images for an order through the High Speed Upload order process, we will save the high-resolution images in a secure location which you can access and download at any time. Some photographer |
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